The suspension of plans to establish a third tollgate at Mukandapi in Shurugwi has reignited debate over the growing financial burden faced by motorists using the Gweru–Masvingo Highway, with road users questioning whether the toll fees they pay are translating into noticeable improvements in road infrastructure.
The highway already has two tollgates, at Flamingo near Guinea Fowl and Mhandamabwe in Chivi. Had the proposed Mukandapi tollgate gone ahead, motorists travelling between Gweru and Masvingo would have encountered three toll plazas along the route, prompting concerns over rising transport costs.
Transport operators and private motorists who are mostly affected say the cumulative cost of toll fees is increasing the cost of doing business and travelling, particularly at a time when fuel prices and vehicle maintenance expenses remain high.
Several road users interviewed by Zim Now over the phone said they expect better road conditions and faster rehabilitation works in exchange for the fees collected at tollgates.
“Motorists are paying more, but some sections of the road still require attention. People want to see where the money is going,” said a Zvishavane based driver who operates Zvishavane to Masvingo
Another motorist, Rutendo Ndlovu, a private driver from Zvishavane, speaking to ZimNow, said toll costs were now affecting household budgets. “When you add fuel, tolls and repairs, travelling is becoming very expensive. Something has to give,” she said.
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Long-distance drivers and transport operators argue that toll charges eventually filter through to consumers, as transport costs are passed on through higher fares and increased prices of goods.
On Social media, people had opposed the proposed Mukandapi tollgate, arguing that it would have imposed an additional financial burden on people who depend on the highway for access to schools, markets and service centres.
Reported by the Masvingo Mirror, concerns prompted Transport and Infrastructural Development Minister Felix Mhona to suspend the proposal following a public outcry. Shurugwi South legislator Wilson Mhuri said concerns raised with the Minister included the proximity of the proposed tollgate to existing toll plazas and the lack of alternative routes for residents who use the highway daily.
Adding a third tollgate at Mukandapi near Musavezi Bridge and the Makotore turn-off would have placed three tollgates within less than 60 kilometres of one another.
“As long as people pay, they expect visible progress on the road. Otherwise the frustration will keep growing,” said Alick Nase on Facebook,
The controversy has also sparked calls for greater transparency regarding the use of toll revenues and for authorities to ensure that road users receive value for the money they contribute.
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